Privacy Policy

Last Updated: June 18, 2026

Love Letters Co. (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Submit an inquiry through our contact form
  • Request information about our services
  • Schedule a consultation
  • Subscribe to our email communications
  • Communicate with us via email, phone, or social media

The information we collect may include:

  • Name
  • Email address
  • Phone number
  • Wedding date
  • Wedding venue
  • Event location
  • Budget information
  • Details about your wedding or event
  • Any additional information you choose to provide

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics tools, and similar technologies.

This information may include:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Time spent on the website
  • Referring website
  • Website interactions

This information helps us improve our website, understand visitor behavior, and measure marketing effectiveness.

How We Use Your Information

We may use your information to:

  • Respond to inquiries
  • Provide photography and wedding planning services
  • Communicate regarding consultations and bookings
  • Send requested information
  • Improve our website and services
  • Deliver marketing communications
  • Measure advertising performance
  • Comply with legal obligations

Email Marketing

If you provide your email address, we may send updates, wedding planning resources, promotions, service information, and other communications related to Love Letters Co.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link contained in our emails or by contacting us directly.

Advertising and Analytics

We may use third-party advertising and analytics platforms, including:

  • Google Analytics
  • Google Ads
  • Meta Ads (Facebook and Instagram)

These services may use cookies, tracking pixels, and similar technologies to collect information regarding your interactions with our website.

This information helps us:

  • Understand website performance
  • Measure advertising effectiveness
  • Improve user experience
  • Display relevant advertisements to visitors who have previously interacted with our website

You can manage advertising preferences through your Google and Meta account settings.

Cookies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and support marketing efforts.

Cookies are small files stored on your device that help websites function properly and remember user preferences.

You may disable cookies through your browser settings; however, some website features may not function properly.

Third-Party Service Providers

We may share information with trusted third-party providers who assist in operating our business, including:

  • Website hosting providers
  • Customer relationship management (CRM) systems
  • Email marketing platforms
  • Analytics providers
  • Advertising platforms
  • Payment processors
  • Scheduling and communication tools

These providers are only given access to information necessary to perform services on our behalf.

Payment Information

Love Letters Co. may accept payments through third-party payment providers. We do not store or maintain sensitive payment card information on our website.

Payment information is processed securely through the applicable payment provider in accordance with their privacy and security practices.

Data Retention

We retain personal information only as long as necessary to provide services, fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

California Privacy Rights

California residents may have additional privacy rights under applicable California privacy laws.

If you are a California resident and wish to exercise your rights regarding personal information, please contact us using the contact information below.

Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided personal information through our website, please contact us so we can remove the information.

Do Not Sell or Share Personal Information

Love Letters Co. does not sell personal information to third parties.

We may share information with service providers, analytics providers, and advertising partners solely for business and marketing purposes as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

We encourage visitors to review this page periodically to stay informed about our privacy practices.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Love Letters Co.
Email: hello@lovelettersfl.com
Website: https://lovelettersfl.com